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Welcome to Israel
flower shop!
1. What is Israel flower shop?
It stands for local florist in Jerusalem and is working with
member of Flowers-link.
2. Can I request the items, which are not listed in the
web store?
Yes, you may email the requirement to Israel flower shop
and we will reply you within 30 min.
3. How can I make the payment?
You can make the payment by Credit Card and pay pal.
4. Which credit cards does Israel flower shop accept?
Israel flower shop accepts Visa, MasterCard, American
Express, Discover cards and pay pal etc.
5. Is my credit card number is secured?
All transactions are secured, powered by CCNow, Which is
our Authorized web retailer an US based organization.
Which transacts all transactions on ultra high Secure
Socket Layer (SSL). The credit card information never
comes to us. We just get the payment receipt
information. CGI script capable of processing Credit
Card transactions insuring that the information is
encrypted before it is transmitted.
6. How do I feel sure that you have correctly registered
the order placed?
Shortly after you have successfully transmitted your
order to CCNow's secure server you will receive an email
acknowledgement from CCnow, assuring you that your order
is being processed to be delivered as requested.
7. Are the items delivered as per the display on
WebPages?
At Israel flower shop we aim to use seasonal flowers
wherever possible, as they last longer and offer better
value to you. So, please bear in mind that although the
bouquets shown on our website will be replicated as
closely as possible they may contain some variation due
to seasonal availability.
Where we delivery:
Our courteous and efficient driving team are able to
deliver across Israel. We offer same day delivery.
Orders must be received by 6.00 am on
desired delivery date.
When we deliver:
Although we cannot guarantee exact times for delivery we
aim to deliver between 9am and 7pm. We can, however,
specify morning or afternoon deliveries.
Same day Delivery:
We do have same day delivery
service. The same day order deliveries are
not guaranteed of time of delivery and any special
occasion days deliveries are not guaranteed on same day.
Request of changing
or cancellation of order or order information:
Changes shall be made if Israel flower shop receive the
information before order has been sent out for delivery
or prepared for delivery (min. of 24 hours prior
notice).
Request of flowers:
You can always request for the type and colour of the
flowers, however, due to various seasonal and regional
conditions, availability of some flowers may be limited
in certain areas. In this situation, we will deliver a
choice of similar of equal or or greater value and
beauty.
Guarantee:
All confirmed orders are guaranteed for delivery with a
minimum 48 hours notice, excluding Saturdays, Sundays
and legal holidays.
Refund or Replacement:
Unable to locate the recipient's "correct" address.
The delivered flowers quality is poor.
The order has not been delivered due to our fault.
Guarantee will not apply (FULL charges will be applied)
if:
Given Insufficient or Wrong information e.g recipient
telephone number, name or address etc by You
Recipient cannot be reached when delivering to places
like Hospitals, Hotels, Arriving/Departing ships or
plane etc. |
